Effective Date: December 2024
Eliteast Consulting Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this policy carefully. If you do not agree with the terms, please do not use our website or services.
1. Information We Collect
a. Information You Provide
- Name, email address, phone number
- Company details (name, size, industry)
- Billing and payment information
- Other info you voluntarily submit via forms, email, or other communication
b. Information We Collect Automatically
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on our site
- Referring website
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze traffic, and improve our services.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our payment services
- Respond to inquiries and provide customer support
- Communicate with you about updates, offers, or changes
- Comply with legal obligations
- Prevent fraud, abuse, or illegal activities
- Improve website performance and user experience
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Payment processors and banking partners
- Legal or regulatory authorities as required by law
- Service providers (e.g., cloud hosting, analytics)
- Our professional advisors (e.g., legal, accounting)
All third parties are contractually obligated to safeguard your information.
4. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law, regulatory obligations, or fraud prevention policies.
5. Security Measures
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, disclosure, or misuse.
However, no internet-based system is 100% secure, so we cannot guarantee absolute protection.
6. Your Rights
Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Withdraw consent where applicable
- File a complaint with a data protection authority
To exercise your rights, please contact us at info@eliteastconsulting.com.
7. International Transfers
If you’re located outside the UK or EU, please note that your information may be transferred to and processed in countries that may not offer the same data protection standards.
We ensure appropriate safeguards are in place (such as Standard Contractual Clauses) where applicable.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
9. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or on our website.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Eliteast Consulting Ltd
Email: info@eliteastconsulting.com
Address: Nairobi, Kenya
Phone: +256-758-582681