Effective Date: December 2024
Welcome to Eliteast Consulting Ltd (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By using our services or accessing our website, you agree to these Terms in full. If you do not agree, please do not use our services.
1. Company Information
Eliteast Consulting Ltd is a registered payment service provider offering tailored payment solutions for underserved and high-risk industries.
Company Address: Nairobi, Kenya
Email: info@eliteastconsulting.com
Phone: +256-758-582681
2. Eligibility
To use our services, you must:
- Be at least 18 years old
- Have the legal capacity to enter into binding contracts
- Represent a registered business entity (for B2B clients)
We reserve the right to refuse service to businesses that fail to meet legal, regulatory, or risk requirements.
3. Services Provided
We offer payment-related services, including but not limited to:
- Merchant account setup
- Global payment gateway integration
- Cryptocurrency payment support
- Risk and compliance consulting
- Fraud detection and chargeback management
Each service may have additional agreements or service-level terms that must be signed separately.
4. Use of Services
You agree to:
- Use our services only for lawful business purposes
- Not engage in any activity that could damage, disable, or impair our systems
- Provide accurate and current business information
- Maintain the confidentiality of your account credentials
You are responsible for all activity conducted under your account.
5. Prohibited Use
You may not use our services for:
- Illegal or fraudulent activities
- Money laundering or terrorism financing
- Selling counterfeit goods
- Violating any applicable law or regulation
We reserve the right to suspend or terminate services without notice if we believe you are violating these restrictions.
6. Fees and Payments
Fees for our services will be outlined in a separate agreement or service order. All fees are non-refundable unless stated otherwise in writing. Late payments may incur interest or result in suspension of services.
7. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages.
- We do not guarantee uninterrupted or error-free service.
- Our total liability under any claim shall not exceed the fees paid by you for the relevant service in the past 3 months.
8. Indemnification
You agree to indemnify and hold harmless Eliteast Consulting Ltd and its officers, directors, and employees from any claims, losses, or damages arising out of:
- Your use of our services
- Your violation of these Terms
- Your infringement of any third-party rights
9. Intellectual Property
All content on our website and platforms (including logos, text, images, software, and trademarks) is the property of Eliteast Consulting Ltd or its licensors. You may not copy, reproduce, or use it without prior written consent.
10. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.
11. Termination
We may terminate or suspend your access to our services at any time, with or without notice, for any reason including breach of these Terms or non-payment.
Upon termination, your right to use our services will cease, and any outstanding obligations must be settled immediately.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Kenya. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kenya.
13. Changes to Terms
We may modify these Terms at any time. Updated terms will be posted on our website and will be effective upon posting. Continued use of our services indicates your acceptance of the revised Terms.
14. Contact Us
If you have questions about these Terms, please contact:
Eliteast Consulting Ltd
Email: info@eliteastconsulting.com
Address: Nairobi, Kenya
Phone: +256-758-582681